Shipping Policy
Thank you for shopping with Glowinity. We’re committed to getting your order to you as quickly and safely as possible. Please take a moment to read our shipping policy to know what to expect.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, we’ll send a confirmation email along with your tracking number.
Shipping Times
Estimated delivery times vary depending on location and shipping method:
Standard Shipping: 7–14 business days
Express Shipping (if available): 3–7 business days
Please note that delays may occur due to customs, weather, or high order volumes.
Shipping Charges
Shipping costs are calculated at checkout based on your region and selected method. Occasionally, we offer free shipping promotions—stay tuned!
Tracking Your Order
As soon as your package is shipped, you’ll receive an email with tracking details. You can track your order anytime using the provided link.
Delayed or Lost Packages
If your package is delayed or appears lost, we’re here to help. Please contact us if your tracking hasn’t updated in 10 days.
Incorrect Shipping Address
Glowinity is not responsible for delays or lost items due to incorrect addresses provided at checkout. Please double-check your information before finalizing your order.
Customs & Duties (for International Orders)
International orders may be subject to customs duties or taxes. These charges are the responsibility of the customer and are not included in your order total.
If you have any questions, feel free to reach out to us at iecommerce2025@gmail.com. We’re always happy to assist!